Should COVID change the way businesses think about energy?

The start of a new year is generally considered a time for change and self-reflection, setting new goals and strategies inside the business that will prove advantageous over the next twelve months. A significant aspect of this process includes partnering with the right suppliers. Whether it’s your energy broker, utility supplier, or just your office space, you’ll want someone who can deliver the best value for money, quality, reliability and service.

In which case, it shouldn’t surprise you to learn that most businesses tend to think about renewing or switching energy brokers at the beginning of the year. Not only does this timeframe typically coincide with the end of existing contract terms, but it also gives businesses one less thing to worry about while focusing on their goals outlined for the year ahead.

However, 2021 is already shaping up to be no ordinary year.

After kicking off proceedings with an unceremonious lockdown, it looks as though businesses across the UK will be forced to endure challenges even greater than last year’s. In fact, companies worldwide will be re-thinking how they operate — not just in lockdown but moving forward for the months and years to come — as they continue to adapt to this global pandemic.

With this in mind, it does raise the question of whether or not businesses should be changing the way they think about energy. And the answer to that question is an unequivocal “Yes!”.

Business energy usage has changed
It’s becoming clear that the stop-and-start nature surrounding current events, coupled with more people having to work from home, has resulted in a dramatic shift in the ways businesses are using energy.

To give you some frame of reference, small to medium-sized businesses typically use anywhere between 5,000 and 50,000 kWh of electricity per year — and anywhere between 5,000 and 65,000 kWh of gas (although figures may be a lot higher for larger organisations).

However, these numbers don’t account for the disruptions and fluctuations businesses have experienced in recent months during the pandemic.

Your typical energy usage will likely change, especially if commercial properties sit idle and teams work out of the office more. On the other hand, maybe your energy usage will actually increase, which would undoubtedly be the case if the pandemic has put unprecedented customer demand on your industry.

In any case, you’re probably going to want to re-evaluate your current energy strategy and seek a solution that best suits these ongoing disruptions and fluctuations. On top of that, it’s expected that 1 in 6 customers will have fallen on to out of contract rates during the lockdown, which can be up to 80% more expensive. This is just another reason why switching suppliers now can be very beneficial.

Switching suppliers is a great way to get cheaper rates, sure. But choosing the right service provider, somebody who can give experienced and impartial advice will also ensure you get the most suitable tariffs for your particular business needs. With so many options available on the market, it’s crucial to find a trusted energy partner to cut through the confusion and bring you the services you need to help cut costs while securing your electricity and gas for years to come.

Why choose Fidelity Group for your energy broker
Here at Fidelity Group, we know that every business is different. We also understand the challenges companies face as current events require them to re-think the way they operate. Not only do we ensure you get the best energy deal for your business when you switch, but we also monitor the market continuously, so you’re always getting the best value. We can even help reduce your energy consumption, where possible, and help your business’ sustainability efforts by minimising its carbon footprint.

Furthermore, we manage the entire process for you — from setup to billing and everything in between — so you don’t have to worry about a single thing. Speak with our advisers today to get a no-obligation assessment on your current energy usage, and see how we can help you get the best deal for your business now and in the longer term.


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Testimonials

What our customers have to say.

George

I used to be a customer of one of the major UK networks. Billing or tech queries took  a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.

AA Lighting Group.

Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!

Emma

We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.

George Serbanescu

My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.

Gwen S

We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.

Julia Connely

I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.

Mac McGlone

I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.

Richard Davies

We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.

Matthew Finn

Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.

Neeta Patel

Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.

Mike Hawkes

Great company, helpful and always available when required.

Kevin Dowling

Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.

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