Card Payment Machine image for payment systems from Fidelity Group

Fidelity Group Launches Payments-as-a-Service

Fidelity Group, a leader in creating customer inspired software, telecoms and energy procurement solutions since 2008, has announced the launch of Payments-as-a-Service. This will now see Fidelity expand into the SME UK merchant payment market by providing Payment Software Solutions, Credit Card Terminals, Online Payment Gateways, EPOS and E-commerce Services.

“Since inception, Fidelity has successfully diversified and scaled its service offerings in line with their ‘Everything-as-a-Service’ model, said Alan Shraga, Managing Director of Fidelity. “The launch of Payments is another value-add service that can help retail businesses access state-of-the-art payment software solutions and technology at affordable rates.”

Fidelity Payments is a combined partnership with Modern World business Solutions merchant platform. The synergy between both businesses as software lead enabler-based companies meant that a collaboration was inevitable.

Alan Shraga adds, “We are excited to take the next step in growing our value-add services and also look forward to introducing Payments-as-a-Service to our exclusive channel partners. Our partners will now have access to additional revenue streams, a fully managed merchant payment platform as well as industry leading service and support.”

Fidelity Payments will first launch with a mobile credit card terminal with Elavon as the acquiring bank. Soon after, Fidelity plans to expand the service offering to Online Payment Gateways, EPOS and E-commerce services. They will also become acquirer agnostic by attaining certifications with multiple acquiring banks.

To find out more about Fidelity Payments-as-a-Service please visit: www.fidelity-group.co.uk/payments/.

To become a reseller partner please visit: https://www.fidelity-group.co.uk/partners/

Testimonials

What our customers have to say.

George

I used to be a customer of one of the major UK networks. Billing or tech queries took  a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.

AA Lighting Group.

Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!

Emma

We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.

George Serbanescu

My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.

Gwen S

We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.

Julia Connely

I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.

Mac McGlone

I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.

Richard Davies

We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.

Matthew Finn

Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.

Neeta Patel

Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.

Mike Hawkes

Great company, helpful and always available when required.

Kevin Dowling

Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.

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