Transforming your business communication

Horizon Phone system is a versatile cloud phone system designed for businesses of all sizes. It’s easy to set up and use on mobile devices, desktops, and desk phones. Combining traditional PBX features with advanced capabilities like intelligent call routing, IVRs, call recording, and shared lines.

VoIP SME Image
VoIP SME Image

Award winning customer facing features

Experience seamless communication with a Horizon VoIP phone system, empowering employees to stay connected and productive from any location. Gamma Horizon ensures uninterrupted connectivity, enabling your staff to work remotely without compromising efficiency. With advanced features like call forwarding, recording, and voicemail, communication becomes more efficient, ensuring vital messages are always received.

Horizon integrates seamlessly with various tools like video conferencing and instant messaging, fostering effective collaboration across distributed teams. Additionally, it supports integration with CRM systems and productivity software, streamlining workflows and enhancing productivity. A Horizon hosted VoIP phone offers a user- friendly interface and advanced features, empowering your workforce to communicate, collaborate, and thrive in today’s dynamic business landscape.

Choose the perfect handset for your business needs

Unlock superior communication with Polycom and Yealink handsets, renowned for their reliability and performance. Polycom’s advanced features and cutting-edge technology ensure crystal-clear audio and seamless connectivity, perfect for modern businesses. Yealink offers a wide range of cost-effective options, catering to diverse business requirements without compromising quality. With their compatibility with leading VoIP providers and intuitive user interfaces, Polycom and Yealink handsets elevate productivity and collaboration. Experience unmatched reliability and functionality with Polycom and Yealink, optimizing your business communication for success.

Testimonials

What our customers have to say.

George

I used to be a customer of one of the major UK networks. Billing or tech queries took  a hours of waiting. Each time I contact Fidelity Group they get back to me promptly with the answer. The service is impeccable.

AA Lighting Group.

Our preferred provider, Fidelity Group, came to our rescue. Other companies pretend to be the best but Cristian was not just a step ahead – he was miles ahead!! Thank you, Cristian, Thank you Fidelity Group!

Emma

We have been a customer of Fidelity for a number of years now and the service is always impeccable….SIM cards are sent out next day, which is extremely helpful for our fast-paced business. I would highly recommend working with Fidelity Group.

George Serbanescu

My old supplier took hours of me waiting on hold and I was never able to get a clear answer. Each time I contact Fidelity Group they get back to me promptly with the answer regardless if this is about billing, a technical issue, roaming. The service from Fidelity is impeccable.

Gwen S

We moved to Fidelity 2yrs ago. Moving to Fidelity was extremely simple and the saving was significant. The service received from you is amazing. You always deal with everything in the a professional manner responding to all queries in no time.

Julia Connely

I have had difficulties using Horizon on my mobile and Carl has helped me to get the new hub connected with a lot of patience. Found out that my broadband provider had to give permission for connection as it wasn’t their hub I was using anymore. He has been very calm throughout.

Mac McGlone

I spoke with Carl after my system was down. He guided me through the problems and kept me informed. The follow up was excellent until the problem was resolved.

Richard Davies

We recently changed from a standard broadband line to a leased line with Fidelity. It was installed within two months of signing (and that included the Christmas/New Year break), so much quicker than we expected. And it is far superior to our old line. A very efficient service.

Matthew Finn

Been a hosted telephony customer of Fidelity now for almost a year and be delighted with the service. The tech support is first class as you get a dedicated adviser to handle your case all the way through, which I love! I would definitely recommend.

Neeta Patel

Marco has helped a great deal on the problem and has helped to improve the services after discussion, some of which I did not realise were available. He kept in touch until we were fully happy.

Mike Hawkes

Great company, helpful and always available when required.

Kevin Dowling

Fidelity is an excellent telecoms provider. The levels of support we receive pre and post-sales are second to none.

Connect with us

If you’d like to find out more, why not call us now on 0800 840 6800 or simply fill in our contact form below and we’ll be in touch.

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